[QCLUG] buying laptop from dell

[Mark Riedesel]

I'm very satisfied with my dell laptop I purchased about a year ago. I
would doubt it Dell is going out of business anytime soon, considering
this problematic shipping delays such as the one you've encountered are
probably an indicator of too much business and not having enough
employees to keep up with demand.

My biggest complaint with Dell would have to be their annoying pushing
salespeople being super adamant about me buying hardware warranties or
"home support" to help me "remove viruses". I conversed with her for a
good 10 minutes, repeatedly stating that I'm not interested and she kept
telling me to "think about it". So, yeah..  phone people = suck,
hardware itself = pretty satisfactory.

related article:
http://www.engadget.com/2007/08/10/dude-youre-not-getting-a-dell-shipping-delays-hound-pc-maker/

You could always throw this in Dell's face, maybe.. Nice little FTC
30-day rule:
http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.shtm

Mark


Noah Norris wrote:
> well honestly i dont know if dell is gona be around for much longer at
> there going rate
> ive ordered a laptop on 7/18/2007 and still no laptop , ive read lots of
> stories of loads of people cancel orders
> i say this cause 10,000 people cancel there $1k-$3k orders thats gota hurt
> 
> customer service total blows  you lucky to get someone to speak scripted
> English ....
> at the present time i do not recommend anyone to buy them