[QCLUG] Mediacom silliness

[Twombley]

Call the Moline office, they are in the fone book. Ask to speak the VP in
charge of this terroritory, Scott Westerman.

My name is Scott Westerman and I'm the Region Vice President for Mediacom
with responsiblity for Northern Illinois. If you'd like, please feel free to
send me a note or call me directly and we'll get working on this.

Scott Westerman
Region Vice President
Mediacom Communications Corporation
scottwesterman@mchsi.com
309 743-4100


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-----Original Message-----
From: qclug-bounces@qclug.org [mailto:qclug-bounces@qclug.org] On Behalf Of
Jim Hall
Sent: Wednesday, October 31, 2007 10:06 PM
To: qclug@qclug.org
Subject: [QCLUG] Mediacom silliness

All of us Internet Revealed customers have had a hard time recently. The
storm seems to be over for most of us, but there is one issue left. 
During all this someone with a Revealed address unwittingly became a spammer
(that's the one that got the FBI involved, I think). Mediacom blocked ALL of
Revealed's network. The problem has since been fixed, but Mediacom won't
talk to Revealed or unblock them. I just sent a test to an mchsi address and
got a failure notice. This means that I can't communicate with anyone with a
mchsi address. It also means none of the rest of you folks with Revealed
addresses can either.

There is no person at Mediacom to talk to, and they're not answering
Revealed's emails. I understand competition, but this seems like going too
far, like dirty pool. After all, it's not Mediacoms Internet.

I was told when I phoned them that the address at Mediacom is
"abuse@mchsi.com". If as many people as possible would email them and
POLITELY ask them to remove the block, it might help. Most especially if you
are a Mediacom customer. It might even be interesting if they got a lot of
phone calls, too. hehehehe

Thanks for the soapbox.

Jim

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