[QCLUG] Anyone Know if InternetRevealed Still in Business?

[McKnight, Lee]

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I actually left work early Friday afternoon, went to the Solo offices at
5139 Utica Ridge in Davenport.  Spoke to the marketing director (Victor
Panegos victor@soloconnect.com) who told me they had experienced the
"perfect storm" of problems that included server problems and Qwest
problems.
=20
As a mainframe engineer I deal with not only the OS, but networking
also; I understand problems occur, but in my business segment we work on
the issues 24x7 until they are resolved, regardless of who or where the
problem occurred.
=20
Solo did offer us a credit for lost time, but this morning our service
was still not available.

________________________________

From: qclug-bounces@qclug.org [mailto:qclug-bounces@qclug.org] On Behalf
Of Mark Riedesel
Sent: Friday, October 12, 2007 11:18 AM
To: qclug@qclug.org
Subject: Re: [QCLUG] Anyone Know if InternetRevealed Still in Business?


They are still in business, at least they were last week. They're now
owned by Solo Connect ( http://soloconnect.com ), and I know they've
been having some problems but they're still in business. Before the Solo
acquisition they were always real good about posting announcements on
the site to clear up any questions about possible service downtime or
issues they may be having, it seems that's no longer the case with Solo
which is frustrating.=20

Last week my service was down for over 24 hours, and the mail server was
going nuts prior to that so I finally got frustrated and just called
Qwest and had them switch my ISP from Revealed to nothing (essentially a
Qwest IP without email service or anything else).

Mark


On 10/12/07, McKnight, Lee <LMcKnight@bandag.com > wrote:=20

	Hello All,=20
	We use Internet Revealed as our home ISP.  We have been without
ISP service for at least 3 days, the posted phone numbers are not
answered or roll over to FAX modems, and they have not responded to an
online trouble ticket.=20

	Anyone know what's going on here?  I realize they have merged
with another company, but the non-responsive attitude has me worried
about their viability.

	In case we have to switch, which ISP would you recommend for
home use?=20

	Thanks, Mac.........=20



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