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<DIV dir=ltr align=left><SPAN class=072101713-15102007><FONT =
face=Arial
color=#0000ff size=2>I actually left work early Friday afternoon, =
went to the
Solo offices at 5139 Utica Ridge in Davenport. Spoke to the =
marketing
director (Victor Panegos <A
href="mailto:victor@soloconnect.com">victor@soloconnect.com</A>) who =
told me
they had experienced the "perfect storm" of problems that included
server problems and Qwest problems.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=072101713-15102007><FONT =
face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=072101713-15102007><FONT =
face=Arial
color=#0000ff size=2>As a mainframe engineer I deal with not only =
the OS, but
networking also; I understand problems occur, but in my business segment =
we work
on the issues 24x7 until they are resolved, regardless of who or where =
the
problem occurred.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=072101713-15102007><FONT =
face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=072101713-15102007><FONT =
face=Arial
color=#0000ff size=2>Solo did offer us a credit for lost time, but =
this morning
our service was still not available.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> qclug-bounces@qclug.org
[mailto:qclug-bounces@qclug.org] <B>On Behalf Of </B>Mark
Riedesel<BR><B>Sent:</B> Friday, October 12, 2007 11:18 AM<BR><B>To:</B> =
qclug@qclug.org<BR><B>Subject:</B> Re: [QCLUG] Anyone Know if =
InternetRevealed
Still in Business?<BR></FONT><BR></DIV>
<DIV></DIV>They are still in business, at least they were last week. =
They're now
owned by Solo Connect ( <A
href="http://soloconnect.com">http://soloconnect.com</A> ), and I know =
they've
been having some problems but they're still in business. Before the Solo =
acquisition they were always real good about posting announcements on =
the site
to clear up any questions about possible service downtime or issues they =
may be
having, it seems that's no longer the case with Solo which is =
frustrating.
<BR><BR>Last week my service was down for over 24 hours, and the mail =
server was
going nuts prior to that so I finally got frustrated and just called =
Qwest and
had them switch my ISP from Revealed to nothing (essentially a Qwest IP =
without
email service or anything else).<BR><BR>Mark<BR><BR>
<DIV><SPAN class=gmail_quote>On 10/12/07, <B =
class=gmail_sendername>McKnight,
Lee</B> <<A href="mailto:LMcKnight@bandag.com">LMcKnight@bandag.com =
</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: =
rgb(204,204,204) 1px solid">
<DIV>
<P><FONT face=Arial size=2>Hello All,</FONT> <BR><FONT =
face=Arial size=2>We
use Internet Revealed as our home ISP. We have been without ISP =
service
for at least 3 days, the posted phone numbers are not answered or roll =
over to
FAX modems, and they have not responded to an online trouble ticket.
</FONT></P>
<P><FONT face=Arial size=2>Anyone know what's going on here? =
I realize
they have merged with another company, but the non-responsive attitude =
has me
worried about their viability.</FONT></P>
<P><FONT face=Arial size=2>In case we have to switch, which ISP =
would you
recommend for home use?</FONT> </P>
<P><FONT face=Arial size=2>Thanks, Mac……...</FONT>
</P></DIV></BLOCKQUOTE></DIV><BR></BODY></HTML>